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Transitioning from Windows 10 to Windows 11 at a Boston Law Firm

Description

Zero Disruption, Maximum Security

With Windows 10 nearing the end of its support, the Boston law firm Hackett Feinberg P.C. knew it was time to make the move to Windows 11. Staying current with technology is essential for the firm, as their hardware and software solutions depend on the latest operating systems.

Sticking with an outdated system wasn’t an option—it would mean increased security risks, compliance headaches, and software that couldn’t keep up with modern demands. However, with attorneys and staff managing tight schedules and sensitive legal work, a seamless, hassle-free upgrade was critical. 

Problem

Upgrading operating systems in a law firm can be challenging due to the reliance on secure, uninterrupted systems for time-sensitive legal work. In the past, updates involved a manual process that required technicians to physically access each desktop—a time-consuming task that disrupted a busy office environment and professionals working on billable hours. 

Solution

New Charter implemented a phased rollout approach, leveraging remote update capabilities. Updates were scheduled during off-hours, typically around 11:00 PM, ensuring minimal interference with the firm’s operations. The rollout spanned a few weeks, starting in August and concluding in September, with updates deployed in small, manageable batches. The firm’s shift to remote and cloud-based systems allowed Braver to execute the updates efficiently without the need for on-site visits. 

ResultsThe transition was remarkably smooth. Staff arrived each morning to fully updated systems, ready to work without interruption.

The new Windows 11 environment offered enhanced features, improved security, and a modern interface, aligning well with the firm’s operational needs. Braver Technology’s proactive planning and remote capabilities turned a potentially disruptive process into an easy and streamlined upgrade. 

Conclusion

From Stressful to Seamless

This successful Windows 11 migration underscores the value of the strong partnership between Braver Technology and Hackett Feinberg P.C. Braver’s understanding of the firm’s needs, combined with the right tools and expertise, turned what could have been a stressful upgrade into a smooth, hassle-free experience for everyone involved. 

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