Managed IT Support
Proactive monitoring, rapid issue resolution, and complete network oversight to keep your business running without disruptions.
For 25 years, our Newport team has helped businesses across Newport, Spokane, Coeur d’Alene, Sandpoint, and the Inland Northwest make technology simpler, more secure, and more useful. Our local team brings you people who know your business and your market, backed by expertise and resources from across New Charter.

Our Newport-based team works in small, dedicated groups that get to know your business, your people, and your technology environment. That familiarity means you’re working with people who understand the context behind the problem, rather than starting from scratch every time you need help.
Our service model puts experienced team members at the front of the line. When you need support, your request starts with someone who can either solve the issue directly or quickly get it to the right specialist.
Less bouncing around, more context, and a faster path to resolution.
We know the region, too. Whether your office is in downtown Newport, along the Pend Oreille River, in Sandpoint, or in the Silver Valley, we understand the distances, the industries, and the realities of doing business in the Inland Northwest. And when a need goes beyond the local team, there’s a much bigger bench to draw from. As part of New Charter, our Newport clients have access to expertise across managed IT, cybersecurity, cloud, AI, business consulting, and more.
Smart, Secure, and Scalable IT Built for Business Growth
Exbabylon delivers more than IT support. We provide a strategic technology partnership. Our security-first team helps Newport businesses reduce risk, improve performance, and modernize their IT so systems stay resilient and ready for growth.
Proactive monitoring, rapid issue resolution, and complete network oversight to keep your business running without disruptions.
Advanced threat detection, endpoint security, and compliance support to safeguard your organization against evolving risks.
Cloud migrations, optimization, and management to increase flexibility, collaboration, and business continuity.
Strategic technology planning, budgeting, and expert guidance aligned with your business goals.
Reliable backup solutions, fast restoration, and business continuity planning to protect your critical data and minimize downtime.
Infrastructure upgrades, deployments, and specialized projects delivered with precision and industry expertise.

Exbabylon was founded in Newport, Washington, in 2001 as a software and web development company. From a town of about 2,000 people near the Washington–Idaho border, it grew into a trusted IT partner for businesses across eastern Washington and North Idaho.
A lot has changed since then. The team has grown. The technology certainly has. And today, Exbabylon is part of New Charter, bringing together its Newport roots with a much larger network of people and expertise.
What we’re carrying forward matters just as much as where we’re headed: the relationships built here, the people who built them, and the belief that great technology service starts with understanding the businesses and people you’re supporting.
This next chapter gives our Newport team more ways to help clients while staying connected to the community where the story began.

Exbabylon is not just a managed service provider. We are your long-term technology partner, delivering secure, scalable, and growth-focused IT solutions to organizations across Newport and the Inland Northwest. Backed by the national expertise of New Charter Technologies, our local team combines hands-on support with enterprise-grade innovation to keep your business secure, compliant, and operating at peak efficiency.
20+ Years of Trusted Expertise: Supporting Newport and the Inland Northwest with reliable IT, cybersecurity, and cloud solutions since 2001.
Local Presence, National Reach: Newport-based engineers provide personalized support while leveraging New Charter Technologies’ nationwide resources for complex IT challenges.
Security at the Core: Every solution is designed to protect your systems, minimize risk, and ensure uninterrupted business operations.
Exbabylon delivers secure, scalable, and reliable technology solutions to businesses throughout Newport and the Inland Northwest. Whether on-site or remote, our certified engineers provide proactive IT management, cybersecurity, and cloud services tailored to organizations of all sizes.
Who We Support:
Why Choose Us:
Empowering regional organizations with trusted managed IT, cloud strategy, and cybersecurity that drives growth and operational excellence.