Managed IT & Proactive Support
Around-the-clock monitoring, routine maintenance, and responsive onsite assistance when you need it.

Our Sparta team has been a leading IT provider since 1984, helping businesses across the great Southern Illinois region keep their technology secure, reliable, and working the way it should.
Our proactive approach helps you minimize downtime, reduce risk, and adapt quickly as technology evolves. Our local team brings decades of local experience, backed by expertise and resources from across New Charter.
For over four decades, Complete Technology Solutions has worked alongside local businesses to make technology simple, reliable, and stress-free. As part of New Charter Technologies, we combine the resources of a national network with the personal, hands-on service Southern Illinois has come to expect from CTS.
Our approach is straightforward: we keep your systems running smoothly, safeguard your data, and ensure your technology actually works for you not against you. Whether you’re looking for day-to-day IT management, stronger security, cloud capabilities, or a clear plan for where your technology should be headed, our Sparta-based team is ready to help.
Around-the-clock monitoring, routine maintenance, and responsive onsite assistance when you need it.
Modern phone and collaboration tools designed for today’s hybrid work environments.
Layered protection that includes endpoint security, real-time threat detection, and ongoing risk assessment.
Seamless transitions to the cloud with setup, management, and continuous improvement.
Policies, audits, and secure practices tailored to your industry’s requirements.
Long-term planning, system lifecycle management, and upgrade guidance that aligns with your goals.
Dependable backups and fast recovery options so disruptions don’t derail your business.

Trust isn’t given, it’s earned. For over 40 years, we’ve built ours by showing up consistently, solving problems practically, and never overpromising. Our Sparta-based team works closely with every client to build IT environments that are stable, secure, and simple to manage. And as part of New Charter Technologies, we bring you the best of both worlds: local IT support that knows your name, backed by national resources when you need them.
40+ Years of Proven Experience: Serving local businesses since 1984 with dependable, long-term IT support.
Local Team, National Strength: Sparta-based specialists backed by the resources of New Charter Technologies.
Security-Focused, Reliability Driven: Solutions designed to protect your data and keep your systems running.
Complete Technology Solutions supports businesses across Sparta and nearby communities with onsite and remote services designed to keep technology stable and secure. From small offices to multi-location organizations, CTS delivers the consistent IT support local companies count on.
Have questions about working with our Sparta team? Here are a few of the things businesses commonly want to know before getting started.